Getting paid · Australia

How to invoice a deposit and progress payments

By Alex Lunnon · Updated 26 September 2026 · Checked against ATO guidance and state building laws, September 2026

How much to ask for

There's no standard figure outside building work. Common practice:

  • Work with materials to buy up front: enough to cover the materials, often 20% to 30%.
  • Big or long jobs: a deposit, then invoices at agreed stages.
  • New clients: a deposit is a fair test of commitment.

Put it in the quote: the amount, when it's due, when each stage is invoiced, and what happens if the job is cancelled.

Building work has limits. For residential building work, most states cap the deposit a builder or tradie can ask for: 10% of the contract price in New South Wales, and 5% or 10% in Victoria and Queensland, depending on the contract price. Check your state's rules before you ask.

The deposit invoice

  • Head it Tax Invoice if you're registered for GST.
  • One line saying what it is: "Deposit: 30% of quote Q-0042, website design".
  • The deposit amount, and the GST on it if you're registered.
  • A due date before the work starts.

Progress invoices

  • One invoice per agreed stage: "Stage 2 of 3: designs approved".
  • Its own number and its own GST.
  • A line on where the job stands helps everyone: "Quote total $6,600.00 including GST; invoiced to date $4,620.00, including this invoice".

The final invoice

Invoice the balance, not the whole job again. One line for the balance, with the earlier invoices named in the details, is the clearest way: "Balance: website design. Quote Q-0042, $6,600.00 including GST. Deposit INV-0043 and stage payment INV-0047 already paid." The GST on this invoice is the GST on the balance only, because the GST on the earlier invoices has already been counted.

Worked example

Mara quotes a website at $6,000 plus GST: 30% up front, 40% when the designs are approved, and 30% at launch.

Invoice Before GST GST Total
INV-0043: deposit, 30% $1,800.00 $180.00 $1,980.00
INV-0047: designs approved, 40% $2,400.00 $240.00 $2,640.00
INV-0052: balance at launch, 30% $1,800.00 $180.00 $1,980.00
Total $6,000.00 $600.00 $6,600.00

Three invoices, and their GST adds up to the GST on the whole job.

When the GST is due

  • Accounts on a non-cash basis: the GST on each invoice belongs to the BAS period in which you issue the invoice or get paid, whichever comes first.
  • Accounts on a cash basis: the GST belongs to the period in which you're paid.
  • A security deposit, held against a promise and handed back afterwards, isn't part of the price, so there's no GST on it until you keep it or put it towards the price.

Most deposits small businesses take are part payments, not security deposits. If you're not sure which yours is, the answer is in what your quote says happens to it.

Common questions

Should the deposit be refundable?

That's up to you, but say so in the quote, along with what happens if the job is cancelled. A client who knows the terms up front is far less likely to argue about them later.

Is a deposit invoice a tax invoice?

If you're registered for GST and the deposit is a part payment, yes. Head it Tax Invoice and show the GST on the deposit.

What if the job is cancelled after I've paid GST on the deposit?

If you refund the deposit, you get that GST back on your next BAS as an adjustment. If you keep it because the client pulled out, the GST stays paid.

What if the client never pays the balance?

Treat it like any overdue invoice: remind, call, then escalate. What to do when an invoice is overdue has the steps and email templates.

Sources

  1. ATO — Progressive or periodic sales and purchases
  2. ATO — GSTR 2006/2, deposits held as security for the performance of an obligation
  3. ATO — Tax invoices
  4. NSW Home Building Act 1989, section 8 (maximum deposit)
  5. Consumer Affairs Victoria — Deposits and payments for domestic building

General information from the maker of an invoicing app, not tax or legal advice. Rules change and your situation may differ; check the sources above or ask your accountant before relying on this page.